TY  - BOOK
AU  - Susskind, Lawrence
AU  - Cruikshank, Jeffrey L.
TI  - Breaking the impasse: consensual approaches to resolving public disputes 
SN  - 0-465-00750-3
U1  - 658.4 
PY  - 1987///
CY  - New York, N. Y.
PB  - Basic Books
KW  - Manejo de Conflictos -
ER  -