Strasser, Stephen <br/><br/>
Measuring patient satisfaction :  for improved patient services / 
Stephen Strasser and Rose Marie Davis. 
 - Ann Arbor, Mich. :  Health Administration Press,  1991. 
 - 210 p. 
 - Management series ; .
<br/><br/><label>ISBN: </label>0-910701-78-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicios de Salud ---organización y administración ---Estados Unidos.
<br/><br/><label>Dewey Class. No.: </label>362.1068  / S775m