TY  - BOOK
ED  - Organization for Economic Cooperation and  Development.
TI  - Responsive government: service quality initiatives
T2  - c
SN  - 92-64-14709-8
U1  - 658.4012 
PY  - 1996///
CY  - París, Fra.
PB  - OCDE
KW  - Administración Pública
ER  -